XR Portal Onboarding
XR PORTAL ONBOARDING
The new one-stop shop for all IT service requests.
How to get Started?
1. Log into Microsoft Office Portal
- Go to https://office.com
- Sign in with your Crossroads Account
2. On another browser tab, go to XR Portal
- Go to https://portal.crossroadschurch.com
- Click on Login
- On the next screen, Sign in with SSO
- You should be automatically signed into XR Portal
3. Go to Teams
- On Teams left panel, click on RA-7
- Type your request.
*If RA-7 is not listed, click on the Apps icon, search for RA-7 and click add.
Things you can do
- Raise IT Tickets
- Need a technical expert to help you sort out an issue.
- Service Request
- Need a new mouse, keyboard replacement, new laptop, or license to software. The Service Catalog is your stop.
- Knowledgebase
- Need a quick answer or training video, Solutions is your next stop.